{"xsrfToken":"7873f30970b9a2f36263c2cb7af8527d8fdd2004_lout","branding":{"id":"2","key":"wpepsup","name":"WP EasyPay - Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#33528f","headerLinkHoverBGColor":"#33528f","headerBadgeColor":"#33528f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/61c98324-2949-4d14-b816-66e8b94d5686/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGMzOTUyOS1mMWQ0LTRiMzEtYmQ4Mi00ZjNhOGNiNWM5OGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYxYzk4MzI0LTI5NDktNGQxNC1iODE2LTY2ZThiOTRkNTY4NiI6WyJyZWFkIl19LCJleHAiOjE3MzE1NjczOTIsIm5iZiI6MTczMTU2Njc5Mn0.mE63yZOs7JXQOCgGuwRKZkL9LPVsYFfTFfMaNNMeByM&client=38c39529-f1d4-4b31-bd82-4f3a8cb5c98e&mode=fit","logoId":"61c98324-2949-4d14-b816-66e8b94d5686","isLogoAvailable":true,"helpCenterTitle":"Welcome to WPExperts.io Help Center","sharedPortalName":"WPExperts.io Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to WPExperts.io Help Center","sharedPortalName":"WPExperts.io Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"wpepsup","projectId":10102,"serviceDeskId":2,"name":"WP EasyPay - Support","description":"<p>Welcome! You can raise a WP Easy Pay Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"12","name":"Contact us","descriptionHtml":"","callToAction":"Contact us","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10554,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10554","groups":[2],"key":""},{"id":"261","name":"Get Customized Solution","descriptionHtml":"","callToAction":"Get Customized Solution","introHtml":"<p>Get Customized Solution</p>","icon":10498,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[2],"key":""},{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10541,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[2],"key":""},{"id":"262","name":"Suggest an Improvement","descriptionHtml":"","callToAction":"Suggest an Improvement","introHtml":"<p>Suggest an Improvement</p>","icon":10544,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[2],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10525,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[2],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10532,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10550,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10540,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10544,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[262,261,9,12,10]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WPEPSUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGMzOTUyOS1mMWQ0LTRiMzEtYmQ4Mi00ZjNhOGNiNWM5OGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE1Njc5OTIsIm5iZiI6MTczMTU2Njc5Mn0.2ZEgODqvLxE5fV0sTiY61cjAedh7-FSUQUVvswXhSZc","targetCollection":"upload-project-10102","endpointUrl":"https://api.media.atlassian.com","clientId":"38c39529-f1d4-4b31-bd82-4f3a8cb5c98e","tokenDurationInMins":20}},"reqCreate":{"id":261,"projectId":10102,"form":{"name":"Get Customized Solution","descriptionHtml":"","callToAction":"Get Customized Solution","intro":"<p>Get Customized Solution</p>","instructions":"","icon":10498,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/261","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/261","calendarParams":{"firstDay":0,"date":"2024-11-14T11:46:32+0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGMzOTUyOS1mMWQ0LTRiMzEtYmQ4Mi00ZjNhOGNiNWM5OGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE1Njc5OTIsIm5iZiI6MTczMTU2Njc5Mn0.2ZEgODqvLxE5fV0sTiY61cjAedh7-FSUQUVvswXhSZc","targetCollection":"upload-project-10102","endpointUrl":"https://api.media.atlassian.com","clientId":"38c39529-f1d4-4b31-bd82-4f3a8cb5c98e","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":2,"updated":"2023-10-17T14:14:38.814730Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[261],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Get Customized Solution","submit":{"lock":false,"pdf":false},"templateFormUuid":"0fb457e1-8bd6-453b-a52f-7035b26c8a49"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"570d06cf-d3ee-4a7b-b053-b2cc0458b29e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":6},"localId":"dba04d35-8975-4c0b-9d51-cd2b0bcf31fd"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"0d5f2abe-2676-4906-a70f-c82969759443"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":7},"localId":"b5c7d900-a524-4762-8852-157277618ee7"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":15},"localId":"05813f63-8584-4ff7-a9f8-a09c6884bf22"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":45},"localId":"f256206e-70dc-4024-b998-596cae4b5e61"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":42},"localId":"6416d49d-0b20-43f8-a476-420c2660fe1a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":44},"localId":"6d0232bc-9583-4316-8cb2-d2a9550e5521"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"45":{"type":"ts","label":"Budget (USD)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"pg","label":"Message","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"44":{"type":"at","label":"Upload File","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"42":{"type":"ts","label":"Timeline (Days)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"7":{"type":"tl","label":"Phone","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"tl","label":"Company","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"6":{"type":"te","label":"Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"1":{"type":"tl","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"0fb457e1-8bd6-453b-a52f-7035b26c8a49"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":2,"updated":"2023-10-17T14:14:38.814730Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[261],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Get Customized Solution","submit":{"lock":false,"pdf":false},"templateFormUuid":"0fb457e1-8bd6-453b-a52f-7035b26c8a49"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"570d06cf-d3ee-4a7b-b053-b2cc0458b29e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":6},"localId":"dba04d35-8975-4c0b-9d51-cd2b0bcf31fd"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"0d5f2abe-2676-4906-a70f-c82969759443"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":7},"localId":"b5c7d900-a524-4762-8852-157277618ee7"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":15},"localId":"05813f63-8584-4ff7-a9f8-a09c6884bf22"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":45},"localId":"f256206e-70dc-4024-b998-596cae4b5e61"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":42},"localId":"6416d49d-0b20-43f8-a476-420c2660fe1a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":44},"localId":"6d0232bc-9583-4316-8cb2-d2a9550e5521"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"45":{"type":"ts","label":"Budget (USD)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"pg","label":"Message","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"44":{"type":"at","label":"Upload File","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"42":{"type":"ts","label":"Timeline (Days)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"7":{"type":"tl","label":"Phone","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"tl","label":"Company","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"6":{"type":"te","label":"Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"1":{"type":"tl","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"0fb457e1-8bd6-453b-a52f-7035b26c8a49"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}