Jira Service Management

{"xsrfToken":"c6c66b95008cf4b7849e5228384be43347fbba0c_lout","branding":{"id":"37","key":"afms","name":"Advanced File Manager Support","portalBaseUrl":"/servicedesk/customer/portal/37","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/37/20","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#deb200","headerLinkHoverBGColor":"#deb200","headerBadgeColor":"#deb200"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c7f41a54-17c0-404b-bd87-f2558d0150d8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGMzOTUyOS1mMWQ0LTRiMzEtYmQ4Mi00ZjNhOGNiNWM5OGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM3ZjQxYTU0LTE3YzAtNDA0Yi1iZDg3LWYyNTU4ZDAxNTBkOCI6WyJyZWFkIl19LCJleHAiOjE3NDc1MjI3NDksIm5iZiI6MTc0NzUyMjE0OX0.sc3IWVQTcZ8NwCSt7OWQlyOgexexcjvLYW4joFnWwaM&client=38c39529-f1d4-4b31-bd82-4f3a8cb5c98e&mode=fit","logoId":"c7f41a54-17c0-404b-bd87-f2558d0150d8","isLogoAvailable":true,"helpCenterTitle":"Welcome to WPExperts.io Help Center","sharedPortalName":"WPExperts.io Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to WPExperts.io Help Center","sharedPortalName":"WPExperts.io Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGMzOTUyOS1mMWQ0LTRiMzEtYmQ4Mi00ZjNhOGNiNWM5OGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDc1MjI3NDksIm5iZiI6MTc0NzUyMjE0OX0.wvigOK3PwsQ51n5fXKoYU8O1qOA859UzP9AxZuSZ1HI&client=38c39529-f1d4-4b31-bd82-4f3a8cb5c98e&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"37","key":"afms","projectId":10260,"serviceDeskId":37,"name":"Advanced File Manager Support","description":"Welcome! You can raise a request for Advanced File Manager Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/37","reqTypes":[{"id":"380","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10541,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[107],"key":""},{"id":"385","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10540,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[107],"key":""},{"id":"386","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10544,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[107],"key":""},{"id":"379","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10525,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[107],"key":""},{"id":"383","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10532,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""}],"reqGroups":[{"id":107,"name":"General"}],"orderMapping":{"107":[379,380,385,386]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":37,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AFMS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGMzOTUyOS1mMWQ0LTRiMzEtYmQ4Mi00ZjNhOGNiNWM5OGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDI2MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDc1MjMzNDksIm5iZiI6MTc0NzUyMjE0OX0.gdpjERXN95ENmytY1ManfQfqnHrN2Zazf98_1CAfw-c","targetCollection":"upload-project-10260","endpointUrl":"https://api.media.atlassian.com","clientId":"38c39529-f1d4-4b31-bd82-4f3a8cb5c98e","tokenDurationInMins":20}},"reqCreate":{"id":385,"projectId":10260,"form":{"name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","intro":"Let us know your idea for a new feature.","instructions":"","icon":10540,"iconUrl":"https://objectsws.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide as much detail as possible about the feature you're suggesting","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/37/create/385","requestValidateBaseUrl":"/servicedesk/customer/portal/37/validate/385","calendarParams":{"firstDay":0,"date":"2025-05-18T03:49:09+0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGMzOTUyOS1mMWQ0LTRiMzEtYmQ4Mi00ZjNhOGNiNWM5OGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDI2MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDc1MjMzNDksIm5iZiI6MTc0NzUyMjE0OX0.gdpjERXN95ENmytY1ManfQfqnHrN2Zazf98_1CAfw-c","targetCollection":"upload-project-10260","endpointUrl":"https://api.media.atlassian.com","clientId":"38c39529-f1d4-4b31-bd82-4f3a8cb5c98e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=objectsws","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c6c66b95008cf4b7849e5228384be43347fbba0c_lout","baseUrl":"https://objectsws.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://objectsws.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"38c39529-f1d4-4b31-bd82-4f3a8cb5c98e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"71ed19052bb54aa9b5fc70e995cad180","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}